This afternoon I went to Louet with my computer and interface. Joost, who looks after the computer side at Louet in Holland, started up the computer and next the interface. No joy, like what I got myself. He looked at different options and next changed the USB cable. Still no change. Next he used a computer from Louet and still the same problem, no communication. The problem was the interface. It was my lucky day as they had received a new batch in that day! Connecting up to a different interface, problem was solved. They were now talking together!
So, I'm weaving at last with the electronic dobby.
But I'm a very happy girl tonight and very grateful to Louet and Joost for having resolved the problem. It must have been damaged during transport as Joost tested the interface before it was sent out to me.
Whilst at Louet, I was able to have a look at the production side. That was very interesting to see all.
Apart from the weaving and spinning side they also make bespoke kitchens and bathrooms.